Questions, answered.
Everything teams ask before their first pilot. Missing something? Email us or request a slot and ask on the call.
Product
Opinio Flow is a conversational research platform. An AI interviewer holds real, open-ended conversations with your consumers over phone, WhatsApp, web video avatar, audio-only web, web chat, or text, then scores, transcribes, and analyses every response so you get decision-ready insight in about 24 hours.
Most studies go from launch to a first read-out in 24 hours. Transcription and quality scoring happen live during each conversation, so there is no waiting on a coding or analysis phase.
Yes. Drop an image, video, ad, or concept into the conversation and the AI interviewer probes first impressions, clarity gaps, emotional response, and decision drivers as they happen.
Once a study is complete you can ask it a question in plain language, for example "what did Tier-2 consumers say about pricing?", and get a summarised, evidence-linked answer without scrolling through transcripts.
Languages & channels
English, every major global language such as French, Spanish, Mandarin, and Arabic, and every major Indian language including Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, and Punjabi. Conversations run natively in the respondent's language rather than being translated afterwards.
Phone calls, WhatsApp, web video avatar, audio-only web, web chat, and text. You choose the channel per study, or mix channels within one study.
Bring your own panel or customer database, or use Opinio's respondent pool. Either way every conversation passes through the same identity, voice, and quality checks.
Data quality
Every conversation is scored live on relevance, completeness, voice authenticity, and sentiment, alongside fraud and bot detection and duplicate-respondent flagging. Weak data is flagged before it reaches your dashboard, and every conversation carries an audit trail.
No. The voice test detects repeat respondents without storing a biometric profile.
Security & compliance
GDPR and India's DPDP Act data-handling practices are in place today. SOC 2, ISO 27001, and HIPAA are being pursued in parallel with the pilot program; ask us where each one currently stands.
Data is encrypted in transit and at rest, access is role-based, and every recording and transcript moves through the same standard of care wherever in the world the conversation happens.
Pilot program
Request a pilot slot through the form on this site. Slots are limited and we respond within one business day.
A scoped study on your real research question, run end to end on Opinio Flow, so you can judge speed, depth, and data quality against your current approach.
Still have a question?
Start a conversation and a researcher will answer it directly - usually within one business day.
